Shipping policy

Shipping Policy

Effective Date: 14th July 2026

Business Name: Ekdant Studios

Contact Email: shop.ekdantstudio@gmail.com

At Ekdant Studios, every product is carefully designed, 3D printed, and quality-checked before dispatch. Because our items are produced layer by layer with precision, we take great care in our preparation process. Please review our shipping policy below.

📦 Order Processing Time

  • Standard Orders: Typically processed within 1–3 business days.

  • Custom/Made-to-Order: May require 3–5 business days for production.

  • Operating Days: Orders are not processed on Sundays or public holidays.

  • Once your order is shipped, you will receive a tracking number via email.

🚛 Delivery Timeline (Pan India)

Estimated delivery time after dispatch:

  • Metro Cities: 3–5 business days.

  • Other Locations: 4–7 business days.

  • Remote Areas: 5–9 business days.

  • Note: Delivery timelines are estimates and may vary due to courier logistics, weather conditions, or peak seasons.

💰 Shipping Charges

  • Shipping costs are calculated at checkout based on your location.

  • Any applicable Cash on Delivery (COD) charges will be displayed at the time of checkout.

📍 Shipping Coverage

We currently ship across India. At this time, we do not offer international shipping.

📦 Packaging

All Ekdant Studios products are securely packaged to prevent damage during transit. We use premium cushioning and protective wrapping to ensure your 3D-printed items arrive in the condition they left our studio.

⚠ Delays & Liability

While we strive for timely delivery, Ekdant Studios is not responsible for delays caused by:

  • Third-party courier service issues.

  • Incorrect shipping addresses provided by the customer.

  • Natural calamities or unforeseen circumstances.

  • Please ensure your shipping information is accurate at the time of purchase.

❌ Order Cancellation

Orders may be cancelled within 6 hours of placing the order. Once the order has entered the production phase or has been dispatched, cancellation is no longer possible.

📦 Damaged Shipments

If you receive a damaged package, you must follow our mandatory verification process:

  1. Record a continuous, uncut, and unedited unboxing video from the moment you open the sealed package.

  2. Contact us within 48 hours of delivery at shop.ekdantstudio@gmail.com.

  3. Include your Order ID and the required unboxing video in your email.

  • Note: Without this mandatory proof, we will be unable to process any claims for transit damage.

Thank you for supporting Ekdant Studios. Every product is printed, packed, and tested with care. We appreciate your support for independent innovation.